Running Network Diagnostics on a Kiosk

To confirm that your kiosk has the proper access to the internet, there is a built in tool that allows you to run a network diagnostic test on the kiosk. This screen will show your network has the proper configurations to allow traffic to and from the kiosk. 
 

How to Run Network Diagnostics on a Staff Facing Kiosk
How to Run Network Diagnostics on a Customer Facing Kiosk

How to Run Network Diagnostics on a Staff Facing Kiosk

1. Locate the "Settings" Tab on the bottom right of your POS screen. 
   
2. Locate Network Diagnostics and select "Run Test"
   
    
3. If your network is configured properly, you will see the results below:
   
   NOTE: If you don't see the results above, please contact your local IT team to help configure your network.
    

How to Run Network Diagnostics on a Customer Facing Kiosk

1. On the order screen, tap the Grubhub logo rapidly until a password prompt appears. 
   
2. Enter your admin password. If you need help with accessing your password, please contact our support team at [phone] or [e-mail].
    
3. Locate Network Diagnostics and click "Run Test"
   
    

4. If your network is configured properly, you will see the results below:
   
   NOTE: If you don't see the results above, please contact your local IT team to help configure your network.

If you still need assistance with running a diagnostic or more information on your kiosk, please contact our support team at [phone] or [e-mail].