Kiosks:
First, it is important to determine what type of kiosk you are using.
Kiosk v3 (Apple iPad)
Please call into support or email onsitesupport@grubhub.com for assistance with your v3 kiosk.
Kiosk v4 (Android Tablet)
Click here for Kiosk v4 - Troubleshooting
Printers:
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If the printer itself is down, the Kiosk will say "We're sorry, shop is experiencing technical difficulties" and the screen will look like the picture below:
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Try turning the printer off, and then back on to resolve this.
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If that doesn't work, please print a configuration page. For steps to do that, click here.
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If that doesn't work, please contact support to troubleshoot further.
For other hardware troubleshooting guides, please visit the hardware section.